Shipping Information

At Carstomised.com, we aim to provide a smooth and reliable shopping experience. Below is everything you need to know about our shipping process and policies:

Order Processing Time

• Fast Processing: Most orders are processed and dispatched within 1-2 business days.
• Exceptions: Certain products may require additional processing time. If so, this will be clearly stated on the product page.

Shipping Times

• Standard Delivery: Shipping typically takes 4-5 business days after dispatch.
• Expedited Products: Some items can arrive as quickly as 3 days, depending on location and stock availability.
• Extended Delivery Time: For certain products, delivery may take up to 14 business days. This is usually the case for items sourced directly from manufacturers or for custom orders.

Shipping Costs

• Free Shipping: Most products are eligible for free shipping, ensuring you get great value on your purchases.
• Heavy Goods Shipping: For larger or heavier items, shipping charges may apply. These costs will be clearly displayed at checkout before you complete your purchase.

Tracking Information

• Tracking Provided: Tracking numbers will be provided for most orders to keep you updated on the status of your shipment.
• Exceptions: In rare cases where tracking information is unavailable, we will notify you directly and provide updates on your order status whenever possible.

Delivery Coverage

We deliver to a wide range of locations, but please note that delivery times may vary slightly based on your region.

Additional Notes

• Delivery timelines are calculated in business days, excluding weekends and public holidays.
• If you have ordered multiple items, they may arrive in separate shipments depending on product availability and warehouse locations.

Questions or Concerns?

If you have any questions about your order, please don’t hesitate to reach out to our Customer Support Team via info@carstomised.com or our contact form. We’re here to ensure your experience is as smooth and hassle-free as possible!

Thank you for choosing Carstomised.com! We look forward to helping you enhance your vehicle with top-quality parts and accessories.