Privacy Policy

This Privacy Policy describes how Carstomised.com (“the Site,” “we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website, purchase products, or otherwise engage with our services (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” refer to any user of our Site or Services.

1. Information We Collect

When you interact with our Site, we may collect the following types of information:

1.1 Personal Information

Your name, email address, phone number, billing address, and shipping address when you place an order.
Payment information (e.g., credit card details) is processed securely through third-party payment gateways and not stored on our servers.

1.2 Non-Personal Information

Device information, browser type, IP address, and other technical data to improve our Site’s functionality.
Usage data, such as pages visited, time spent on the Site, and interaction with content, collected through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders, including shipping and delivery.
Communicate with you regarding your orders, inquiries, or promotional offers.
Improve our Site’s user experience, functionality, and performance.
Comply with legal obligations and enforce our terms and policies.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with:

Service Providers: Third-party companies that help us operate our business, such as payment processors, shipping providers, and marketing platforms.
Legal Requirements: Authorities if required to comply with legal obligations or protect our rights.

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and collect non-personal information about your interactions with our Site. You can adjust your browser settings to decline cookies, though some features may not function properly.

5. Data Retention

We retain your personal information only as long as necessary to provide our Services, comply with legal requirements, and resolve disputes.

6. Your Rights

Depending on your location, you may have the right to:

Access, update, or delete your personal information.
Opt-out of promotional communications.
Restrict or object to data processing.

To exercise your rights, contact us at info@carstomised.com.

7. Security

We take reasonable measures to safeguard your personal information against unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is completely secure.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these websites.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Carstomised.com
Email: info@carstomised.com
Address: Unit 1 Glendale Street, Wizzs Wraps, ST6 2EN